"Personal Information" means any information about an identifiable individual, as defined under PIPEDA.

"Non-Identifiable Information" means information that cannot reasonably be traced back to a specific individual.

Blackjet collects personal information on a voluntary basis through the following channels on blackjet.ca:

• Contact and inquiry forms (name, email address, phone number, company name, and message content)

• Newsletter subscriptions (email address)
   

We do not collect sensitive personal information such as financial data, government identification, or health information through our website.

We use the personal information we collect for the following purposes:

• To respond to your inquiries and communications

• To add you to our newsletter mailing list and send you marketing communications, industry insights, and updates about Blackjet where we have an existing relationship with you or where you have otherwise provided your contact information. You may unsubscribe from these communications at any time.

• To understand your needs and improve our services

• To develop and refine our website content and user experience

• To comply with legal and regulatory obligations

You may withdraw your consent to receive newsletter communications at any time by clicking the unsubscribe link in any email we send, or by contacting us at privacy@blackjet.ca.

As part of providing marketing, website development, and consulting services, Blackjet may receive access to information provided by our clients, including website analytics, marketing performance data, customer information, or other business records. We use this information solely for the purpose of delivering the contracted services and do not use it for our own marketing or business purposes. Unless otherwise required by law or agreed with the client, this information is retained only for the duration of the project or service relationship and is securely deleted or returned upon request.

We collect, use, and disclose personal information only with your knowledge and consent, which may be expressed (e.g., checking a box, submitting a form) or implied by your actions. By submitting a contact form or providing your email address on our website, you consent to the uses described in this Privacy Policy.
 

You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us at privacy@blackjet.ca. Please note that withdrawal of consent may limit our ability to respond to your inquiries or provide you with updates.

Blackjet does not sell, rent, or trade your personal information. We may disclose personal information to third parties only in the following limited circumstances:

• Service providers: We engage trusted third-party vendors (e.g., email marketing platforms, website hosting providers, analytics tools) who process information on our behalf and are contractually bound to use it only for the purposes we specify.

• Legal requirements: When we believe in good faith that disclosure is required or permitted by law, including in response to a lawful government or regulatory request.

• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of Blackjet's assets, personal information may be transferred as part of that transaction. We will notify you of any such change via email or a prominent notice on our website.
   

All third-party service providers with whom we share personal information are required to maintain confidentiality and use the information solely for the contracted purposes.

We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors interact with blackjet.ca. Google Analytics uses cookies and similar tracking technologies to collect non-identifiable information such as page views, session duration, traffic sources, and device type.
 

This data is processed by Google and may be stored on servers outside Canada. For more information on Google's privacy practices, please visit: https://policies.google.com/privacy

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at: https://tools.google.com/dlpage/gaoptout

Our website uses cookies — small text files stored on your device — to support site functionality and gather aggregate usage statistics. Cookies used on blackjet.ca may include:

• Session cookies: Temporary cookies that expire when you close your browser

• Analytics cookies: Set by Google Analytics to track usage patterns (see above)
   

You can configure your browser to notify you when cookies are set or to block cookies altogether. Please note that disabling certain cookies may affect your experience on our website.

blackjet.ca may contain links to third-party websites that are not operated by Blackjet. This Privacy Policy does not extend to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When personal information is no longer required, it will be securely deleted, anonymized, or rendered non-identifiable.

Blackjet has implemented appropriate physical, organizational, and technical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encrypted data transmission (SSL/TLS) for information submitted through our website

• Access controls that restrict personal information to authorized personnel only

• Regular review of our privacy and security practices
   

While we take reasonable precautions, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security of information transmitted to or from our website.

In accordance with PIPEDA, you have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate or incomplete personal information

• Withdraw consent to the collection, use, or disclosure of your personal information (subject to legal or contractual restrictions)

• File a complaint regarding our privacy practices
   

To exercise any of these rights, please contact our Privacy Officer at privacy@blackjet.ca. We will respond to your request within 30 days, as required under PIPEDA.

If you have a concern about how Blackjet has handled your personal information, you may contact us at privacy@blackjet.ca. We will investigate all complaints promptly and respond with our findings and any corrective actions taken.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at:
 

• • Website: https://www.priv.gc.ca

  • Phone: 1-800-282-1376

Blackjet may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any revised policy on blackjet.ca with an updated effective date. Where changes are material, we will provide more prominent notice (e.g., a notice on our website homepage or by email).
 

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

For any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:
 

Privacy Officer

Blackjet Inc.

Email: privacy@blackjet.ca

Website: blackjet.ca